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Cynthia Hoang is a Product Marketing Strategist & UX Researcher turning customer behavior into clearer digital experiences, smarter content, and stronger brand strategy.

Featured Work

Hi, I’m Cynthia.

I’m a product marketing strategist and UX researcher based in Atlanta, with a background in consumer insights, ecommerce, digital marketing, and brand strategy. My work sits at the intersection of customer behavior, digital experience, and business strategy.

I’ve supported research and strategy work across ecommerce, fashion, retail, and food/beverage, including projects connected to VF Corporation brands such as Vans, Timberland, and The North Face. I’m especially interested in work that helps teams understand what people need, why they behave the way they do, and how brands can turn those insights can guide stronger positioning, messaging, and customer experiences.

Cynthia Hoang Photo

Core Skills

Strategy & Insights

Consumer Insights
Customer Behavior Analysis
Brand Strategy
Content Strategy
Audience Analysis
Competitive Analysis
Ecommerce Strategy
Stakeholder Communication

UX Research

Usability Testing
User Interviews
Surveys
Journey Mapping
User Flows
Affinity Mapping
Research Synthesis
UserTesting
Miro
Figma

Marketing & Analytics

Digital Marketing
Campaign Reporting
Trend Identification
Shopify Analytics
A/B Testing
CMS
Reporting & Dashboards
Ecommerce Performance Analysis
Jira
Confluence

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